Terms of Service

Effective date: 2026-05-28

These terms are a starting framework written by the studio, not legal counsel. We recommend you have your own attorney review them before relying on them in any contract dispute.

1. Acceptance

By browsing v01dx.com, submitting the lead form, or otherwise interacting with the site, you agree to these terms. If you don't agree, please don't use the site.

v01dx is a design and growth studio based in Savannah, Georgia, currently operated as a sole proprietorship. For anything in these terms, you can reach us at hello@v01dx.com.

2. What we do

v01dx offers three service pillars, described in plain English on the homepage:

Service pages and the homepage describe these in more detail. Anything written on the marketing site is a description, not a contract — the contract is the Statement of Work (SOW) you sign before we start.

3. Pricing

Current packages and price ranges live on the Pricing page. Prices on the site are the starting points we publish to keep conversations honest. The exact number for your project gets confirmed in your SOW.

4. Quotes and SOW

A quote from us is tentative until both sides sign a written Statement of Work. The SOW spells out scope, deliverables, timeline, the specific fee, and the payment schedule. If something we said in an email contradicts what the SOW says, the SOW wins.

5. Payment

Payment terms vary by package and are confirmed in the SOW issued before work begins. Typical structure is a deposit up front and the balance at delivery or on a monthly cycle.

6. Cancellation

For monthly services — ads management and Site Care — we ask for a 90-day minimum commitment and 30 days' written notice to cancel after that. This matches what we tell every prospect on the homepage. The notice gives us time to wind down campaigns cleanly and hand off accounts without breaking your traffic.

For one-time work — a website build, a photoshoot — cancellation is handled in the SOW. As a general rule: once a milestone is started, that milestone is billable; any unstarted milestone can be cancelled.

Either party may terminate this engagement immediately for material breach by the other party that remains uncured for 15 days after written notice. Neither party is liable for delays caused by events outside reasonable control (acts of God, government action, internet outages, platform-imposed lockouts). On termination, prepaid ad spend held by a third party (Meta, Google, TikTok) remains with that third party and is governed by their refund policy, not ours.

7. Ownership of deliverables

Once you've paid in full for a deliverable, you own it. That includes the website code, the domain, the design files, and the photographs we shoot for your project. We hand over what's needed for you to keep running the work without us.

Upon full payment for a deliverable, v01dx assigns to Client all right, title, and interest in that deliverable, including copyright, except for v01dx's pre-existing tools, templates, and any third-party licensed components (stock photos, fonts, plugins, libraries) which remain governed by their original licenses.

We retain the right to display your finished project in our portfolio and case studies — on v01dx.com, in pitches, and in social posts. You can opt out of portfolio display in writing at any time, and we'll remove the work within 30 days. If you're in stealth or under NDA, just tell us and we'll keep it off the site.

8. Refunds

We're honest about this part. Once work has started on a milestone, the fees for that milestone are non-refundable — that money has already paid for time. Milestones that haven't started yet can be cancelled with the 30-day notice and we'll refund anything you've prepaid against them.

If you think something we delivered missed the mark, write to us before disputing the charge. We will almost always rather fix it.

9. Warranties and disclaimers

We deliver services with care and craft. We do not, however, guarantee specific business outcomes — and this is especially true for paid advertising.

Ad platforms (Meta, Google, TikTok) change their algorithms, pricing, and policies without warning. Audiences move. Creative fatigues. We can run campaigns the right way and still see a quiet month. What we promise is the work, the reporting, and the iteration — not a particular ROAS, conversion rate, or revenue number.

We are not responsible for ad-account suspensions, content disapprovals, billing disputes with Meta, Google, or TikTok, or for platform policy or algorithm changes.

The website, our services, and the deliverables are provided "as is" to the extent permitted by law. We disclaim implied warranties of merchantability and fitness for a particular purpose.

10. Limitation of liability

To the maximum extent allowed by law, our total liability to you under or in connection with this engagement is capped at the greater of (a) fees you paid us in the 6 months before the claim, or (b) $500. This cap does not apply to claims for our gross negligence, willful misconduct, or breach of confidentiality.

We are not liable for indirect, incidental, or consequential damages — lost profits, lost data, lost goodwill — even if we were told they were possible.

11. Indemnification

v01dx warrants that original deliverables we create do not knowingly infringe third-party intellectual property and will defend Client against IP infringement claims arising from our original work, except where the claim stems from Client-supplied content, instructions, brand assets, or third-party stock/font/library elements.

You agree not to hold v01dx liable for:

If a third party sues us over something that traces back to one of these, you agree to cover documented legal fees, court costs, and expert fees.

12. Independent contractor

v01dx performs services as an independent contractor. Nothing in these terms creates an employment, partnership, joint venture, or agency relationship between v01dx and Client.

13. Confidentiality

Each party will keep the other's non-public business information confidential and use it only to perform the engagement. This obligation survives termination for two years.

14. Electronic signatures

Each party consents to signing SOWs and amendments by electronic signature, with the same effect as a handwritten signature, under Georgia's Uniform Electronic Transactions Act (O.C.G.A. §10-12-1 et seq.) and the federal ESIGN Act.

15. Assignment

Client may not assign these terms or any SOW without v01dx's prior written consent. v01dx may assign this agreement to a successor entity (for example, on incorporation as an LLC) without consent, provided the successor assumes all obligations.

16. Governing law and disputes

These terms are governed by the laws of the State of Georgia, USA, without regard to its conflict-of-laws rules.

Parties will first attempt good-faith negotiation for 15 days. If unresolved, parties will attempt non-binding mediation in Savannah, Georgia or by video, sharing the mediator's fee equally. If still unresolved after 30 days from the start of mediation, either party may file in the state or federal courts located in Chatham County, Georgia. Both parties waive any right to a jury trial and to participate in a class action against the other.

17. DMCA and copyright

Copyright concerns: send notices that comply with 17 U.S.C. §512 to hello@v01dx.com.

18. If part of these terms fails

If a court decides any part of these terms is unenforceable, the rest still stands.

19. The whole agreement

These terms — together with any signed SOW — make up the entire agreement between you and v01dx about the subjects they cover, and replace any prior conversations or drafts.

20. Changes to these terms

We update these terms when our services or sub-processors change. The effective date at the top of this page tells you which version you're reading. If a change materially reduces your rights, we will email registered clients before it takes effect.

21. Contact

Anything about these terms — questions, objections, clarifications — goes to hello@v01dx.com or by mail to [P.O. Box TBD, Savannah, GA]. We read every message.